Number of Products: 32932
e-mail: info@fk-automotive.de
phone: +49-(0) 71 91-32 75 0
Mon-Fri: 9: 00-12: 00, 13:00-16:00
Due to the new VAT regulation that has been in force since July 1st, 2021, we are obliged to inquire about the delivery country of our customers when entering the online shop and to calculate the country-specific VAT.
Aufgrund der neuen MwSt. Regelung die seit dem 01. Juli 2021 in Kraft ist, sind wir verpflichtet das Lieferland unserer Kunden bei Eintritt des Onlineshops zu erfragen und die länderspeziefische MwSt. zu berechnen.
phone: +49-(0) 71 91-32 75 0Mon-Fri: 9: 00-12: 00, 13:00-16:00
After you have clicked the 'Request password' button, we will send you an email with which you can change your password.
If you do NOT receive an email with your access data within the next few minutes, please check:
Have you already registered in our shop? If not, please do this once during the ordering process. You can then set a password yourself. As soon as you are registered, you can log in with your email address and password.
If you still have problems logging in despite entering the correct email address and having already registered and have not received a "forgotten password" email, please send an email to: kunde@fk-automotive.de
Dear customer,
Would you like to send something back to us and know how the repayment will be made? With FK you also have a reliable partner when it comes to return delivery and repayment.
FK Automotive is one of the safest companies in the tuning industry.
The repayment to you will be made on the way in which we received the invoice amount from you. It is important that you always adhere to the following points when making a return:
How is the repayment made:
As a rule, a repayment is initiated within 14 working days after confirmation of the return. You will also receive information about this by e-mail.
What should be considered:
You have to bear the regular costs of the return, if the delivered goods correspond to the ordered ones.
FK Automotive GmbH
Logistics center
Planckstraße 22
71691 Freiberg am Neckar
Important information for repayments
Refund by bank transfer:
It is our ultimate goal to make a repayment to you as soon as possible. Since we are not allowed to save bank details for data protection reasons, we ask you to download the PDF and send it to us by email. Fill out the PDF, save it and send it to us at buchhaltung@FK-Automotive.de.
Download the credit repayment form.
We will take care of the repayment as soon as possible.
The prerequisites for a repayment are the following:
You haven't received a refund yet? That could be the reasons
As a rule, we need approx. 3 working days to check the repayment after receiving the complete data and to transfer the amount to you. After receiving the documents, you will receive a confirmation by email with a processing number! Please state this accordingly when you have any questions.
Download the credit repayment form.